Fredy Zap (1 Computer)

Please be aware that your installation appointment will need to be scheduled. Once your order is placed you will be sent a pdf file to download. The link to book your appointment is in that pdf file.

No returns will be accepted for software that has already been installed.

Reinstallation

If your Fredy Zap should need to be reinstalled for any reason that is not included with your purchase. You will need to book a remote support appointment and pay our standard labor fees for the reinstallation. Fredy Zap can only be installed through a remote appointment. There is no do-it-yourself option.

Transfers

Transferring the Fredy Zap software to a new computer will require a remote tech support appointment. You will be charged current labor fees. This appointment will require us to be able to connect to the old computer to remove the software and then connect to the new computer to install the software. To book a transfer appointment click here. If we are unable to connect to the old computer to remove the software then you will be required to purchase a new license.

The Fredy Zap is a single computer license. You can purchase an additional license for each computer you wish to install it on. There is no discount for multiple license purchases.

THE MACRO WILL BE WORKING WITH WHAT IS BEING DISPLAYED ON THE SCREEN. IF YOU CHANGE PROGRAMS OR START WORKING WITH ANOTHER PROGRAM IT WILL WORK NOT ON THE MATRIX BUT ON THE NEW ONE YOU ARE WORKING WITH. SO ALWAYS LEAVE IT IN THE MATRIX AND DON'T GET OUT OF THERE WHILE THE MACRO IS WORKING. IN OTHER WORDS, CLICK START AND THEN TAKE YOUR HANDS OFF THE KEYBOARD AND MOUSE UNTIL IT IS DONE. 

There may be occasional updates to the Fredy Zap software. These may or may not incur an update fee. The software programmer will determine this. Any fee will be collected during the update appointment if an update fee is required.

Regardless of the update fee, You must book a remote support appointment and pay our standard labor fees if you wish to get the update. Fredy Zap can only be installed through a remote appointment. There is no do-it-yourself option.